They have increased the price mid term a few times, normaly around £3.50.Got a letter from VM yesterday -- telling me that they are NOT putting the price of my package up this year !
Which is nice of them, but, as I only signed it in April, I wasn't expecting it to go up anyway...…!
They have rung again and offered me 100meg with phone and weekend calls for £21 a month on a 18 month contract. I accepted his offer
Was paying £51 100md and landline( witch i never use) phoned them and now getting 50mb no landline no contract for £25
Quiet happy with that will just take longer to download my backup games and still use their free virgin newsgroup
Spent an hour waiting and got sick of the wait - will ring again when I have more time.That's a fantastic offer mate, I'm about to ring them and may quote what you have been offered.
Well did a speed test and still on 100mb and phone line still connected ????????
Wonder if the nice woman I was talking to from Scotland has just reduced my bill and left me with the same connection I had in the first place?
Well did a speed test and still on 100mb and phone line still connected ????????
Wonder if the nice woman I was talking to from Scotland has just reduced my bill and left me with the same connection I had in the first place?
Cheeky feckers sent me my new contract and it states my new monthly bill will £28 a month.
The retention staff member lied to me and stated that I would be paying £21 a month instead of the full package price of £49 a month. He has just took £21 of the full package price.
So I called this morning and cancelled under the 14 day cooling off period and will just stick with the original deal my wife sighed up for.
I have learnt my lesson and will not phone up and negotiate a deal again with the devious barstewards.
A lot of the retention teams are working from home so when I put my cancellation in they called me a day later and offered me a deal but I wanted more and held out. No one called so I called back a week before it was due to go off. The people in the call center could not match what the guy who called me who was working from home had offered. They told me they had a way to get the rententions team who were working from home to call me. They did and I took the first deal that they have offered me.
I think he used work for Internet service providingsCould of been this guy offering you better dealings than your current dealings
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The guy I spoke to from the retention team was definitely calling from a Call Center as I could hear all the noise in the background and
didn’t have British accent. So may have been a CallCenter abroad.
im currently on 350, tv and landline for £75 and they said due to mates rates they cant discount it. had a letter saying oh we found you a good offer and its £110
M350 Fibre Broadband Player TV (M) and Talk Weekends Your new monthly bundle cost is: £47.99im currently on 350, tv and landline for £75 and they said due to mates rates they cant discount it. had a letter saying oh we found you a good offer and its £110
M350 Fibre Broadband Player TV (M) and Talk Weekends Your new monthly bundle cost is: £47.99
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