Just a heads up
I'm happy to announce that we'll be releasing the R30 firmware for the Virgin Media Super Hub later today. Once it's available (approximately 6pm) you'll be able to update your Super Hub by simply turning it off at the socket for 60 seconds then back on again. Remember it may take a while for your Super Hub to download the new firmware and come back online.
Our R30 firmware includes the following changes:
Adds the Modem Mode feature.
Incorporates fixes for lock-ups (where the Super Hub appears unresponsive to traffic and the admin pages are unavailable) and reloads (where the Super Hub would reload for no apparent reason) while under heavy load in 2.4 and 5 GHz wireless modes. These symptoms were caused by a memory leak in the 2.4GHz and 5GHz wireless driver. As part of these fixes we've changed the number of channels available under 5GHz to 4.
Note: 5GHz performance can vary as although it handles interference from other wireless routers better than 2.4GHz it's ability to penetrate walls, doors etc is less. We also recommend you site your Super Hub away from central heating radiators, foil backed wall board and plasma screen TVs if you're using wireless, as these items have been known to cause issues leading to poor wireless performance.