1. The item was not used. As I explained before, opening the item and unwrapping the power cable does not constitute use. I thought you may have had some electronic means of testing whether or not it was used but instead you chose to go with your assumptions.
2. So you know exactly which customer I am? That's great to know that you can match up customers to user's on forums. You have their addresses and you have knowledge of what they do by what they post on forums. Smart choice to let that cat out of the bag
3. I haven't seen any refund yet. As I said before I expect a FULL refund of the £60.94 as you owe me refund on delivery charges because you didn't deliver until a week after despite me choosing next day special delivery and a full refund on the item as it was returned to you unused.
4. The item was returned to you within 7 days. Although it was under 14 days from point of purchase, you claimed to have internet probs and didn't get in touch and delivery till a week after payment. So my 7 days started from the point you delivered the product to me.
5. I suggest you look at the above post by little_pob. Just because you state something in your terms and conditions, it isn't legally binding if they are in convtravention of trading laws. As I explained above, I did not use the item and I contacted you and returned within 7 days.
6. Once I see my refund, I will post on here to inform others that I have received it. If you have issued the refund over the weekend, I should see it either Wednesday or Thursday as it would have had 3 working days to transfer.