Fangface
Elite Member
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- Apr 14, 2013
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Bit long winded but need help.
Been a VM customer for years but through them being shitty I signed up in partners name and it was fitted yesterday. New superhub 3 so broadband and phone line all in one.
Trouble is my zgemma cable box no longer works.
The guy fitted a new socket in the back room where the superhub is, but I also had one of the white internal sockets in the living room where the zgemma box is, but now the zgemma box has stopped working. Nothing has changed, it was just powered off overnight when the internet connection went off, but switched it back on after the engineer left and nothing.
Tried a scan with ABM and it's says a message the there is a problem with tuner b, is it configured correctly. It is as nothing has been touched. So either the tuner has blown or the internal socket has suddenly got no feed from it.
Is this possible?
Been a VM customer for years but through them being shitty I signed up in partners name and it was fitted yesterday. New superhub 3 so broadband and phone line all in one.
Trouble is my zgemma cable box no longer works.
The guy fitted a new socket in the back room where the superhub is, but I also had one of the white internal sockets in the living room where the zgemma box is, but now the zgemma box has stopped working. Nothing has changed, it was just powered off overnight when the internet connection went off, but switched it back on after the engineer left and nothing.
Tried a scan with ABM and it's says a message the there is a problem with tuner b, is it configured correctly. It is as nothing has been touched. So either the tuner has blown or the internal socket has suddenly got no feed from it.
Is this possible?