A pink light!
I find I now pray to the god of pink lights.
"Please let the light be pink Please let the light be pink Please let the light be pink Please let the light be pink Please let the light be pink Please let the light be pink Please let the light be pink Please let the light be pink Please let the light be pink Please let the light be pink Please let the light be pink Please let the light be pink Please let the light be pink Please let the light be pink Please let the light be pink Please let the light be pink Please let the light be pink Please let the light be pink ".
Argh...
White
Green
Pink with green
Pink
White
Green
Pink with green
Pink
White Flashing
Green
Pink with green
Pink
I think we need to add all of the common search terms to this thread to illustrate the poor service and flaky infrastructure that Virgin Media "provides". I want this to be seen as this has been going on for too long. I don't care if it is "upgrades", judging by the times (some of them being peak) I doubt it and these outages are not shown on their status system or modem logs. Poor Show VM, I'm a patient person but also one that expects a certain level of service for my money. It isn't a faulty modem as it was happening before my upgrade, as aforementioned, so I won't be fobbed off.
In case anyone is wondering why I upgraded while I knew I had a fault it was so I could say the modem was replaced and not the problem. Try explaining that one to Gemma in Mumbai.
I reckon there is a fault which is too expensive for them to repair. I have been in the same situation with BT and with NEDL. They will deny faulty infrastructure until they have no choice. Unfortunately, for NEDL, I design equipment they install and became an arse-pain to them. They had to pull a path up and re-crimp a cable. It worked and the top navvy even asked for a copy of my power disruption records to show to his boss to prove the re-crimp worked.
BT are a different creature, and one I'd never touch again. Bounced between BT and BT Broadband with a near-never-connecting modem. In the end 10Metres of underground cable was replaced between a pit and a pole. After phoneline was unusable due to noise, hearing other conversations when picking phone up (was told that's impossible by woman on phone) etc etc. I know what a conversation sounds like, I can recognise one on a phone. I have a radio background, I know it wasn't longwave radio.
These companies will always bullshit you to make it easier for themselves. Why wouldn't they? They are concerned about the bottom line and having enough bonus for the directors. Customer Service has gone out the window and so has my tolerance.
Virgin Media Modem
Virgin Media Superhub 3
Virgin Media Modem Disconnection
Virgin Media Modem Intermittent
Virgin Media Denies Poor Service
Virgin Media Hides Faults
Virgin Media Speed
Virgin Media Crash
Virgin Media Router
Virgin Media Error
Virgin Media T3 Error
