Virgin Media - What deals you got? 2022

@manic01 what number did you call for retentions , I always go 150 and get passed around.
 
manic01 said:
Took £25 18 month deal yesterday, 100mb. Offered me £24 deal but because I have free streambox from them somehow he could not get full discount to work unless he removed stream box which I would rather keep. He tried numerous ways to sort £24 deal but in the end I was happy with that, I called retentions direct never gave notice.
Click to expand...
Have you got the number for retentions please?
 
I would wait for @manic01 to reply first but I was given 0800 952 2277 for cancellations + retentions. Thats the number I rang to give notice (simple case of asking).
 
johnny bravo said:
Just got letter today from virgin media they gonn increase my bill by £3.50 a month..
Click to expand...
Yes me too and not happy about that at all , I have 300meg internet £49 and phone but i have never used the phone once it has never been plugged in
 
Am I correct in thinking that Free install is not an option anymore and it's now £35 if I cancel my account and wife takes one out?
 
nowuckinfurries said:
Am I correct in thinking that Free install is not an option anymore and it's now £35 if I cancel my account and wife takes one out?
Click to expand...
There should be no install needed as they just send you a new router and you just plug it in and send the old router back. That’s what I did last time I cancelled after the wife took out a new contact.
If they don’t offer us £24 a month we will cancel.
 
avid said:
There should be no install needed as they just send you a new router and you just plug it in and send the old router back. That’s what I did last time I cancelled after the wife took out a new contact.
If they don’t offer us £24 a month we will cancel.
Click to expand...
They still make a charge mate. I upgraded a little while ago to the Gigabyte speed. Sent me the new hub, installed myself but still charged a £35 one-off fee.
The tv box isn't being used as the picture quality is shit, I use my Freesat instead. The phone option has never been used. I do use my "free" sim though.
 
chookey said:
They still make a charge mate. I upgraded a little while ago to the Gigabyte speed. Sent me the new hub, installed myself but still charged a £35 one-off fee.
The tv box isn't being used as the picture quality is shit, I use my Freesat instead. The phone option has never been used. I do use my "free" sim though.
Click to expand...
I thought for a new contract customer there would be no fee unless Virgin have changed their policy since my wife sighed up.
 
avid said:
I thought for a new contract customer there would be no fee unless Virgin have changed their policy since my wife sighed up.
Click to expand...
Could be different mate. Seems arse way round though. Been a customer for 20 odd years and charged me £35 to set their equipment up for them.
Best part was that I only accepted the upgrade as my old hub was playing up and overheating. Rather than replace it they offered the upgrade. I really should have told them to shove it. Only an extra tenner a month though from 350mb to 1 gig broadband. The free sim meant I gave up my monthly sim which saved me £7-50 a month so practically paid for itself.

I shouldn't have to pay a rise either as it was a fixed price for 18 months with the new contract. As soon as it ends I will re-negotiate.
 
avid said:
There should be no install needed as they just send you a new router and you just plug it in and send the old router back. That’s what I did last time I cancelled after the wife took out a new contact.
If they don’t offer us £24 a month we will cancel.
Click to expand...
Did you wait for 2 weeks after giving notice to take out new contract in different name?
 
nowuckinfurries said:
Did you wait for 2 weeks after giving notice to take out new contract in different name?
Click to expand...
No I sighed my wife up while still in contract.
We where without internet for two days.
If they offer us £24 month we will not cancel.
 
You must log in or register to reply here.

Similar threads

silverdale
Virgin Media price advise
2
Replies
30
Views
1K
bilabonic
bilabonic
skinz
A look at how we have impacted our world over the last 30 years "Explore the World"
Replies
0
Views
1K
skinz
skinz
hamba
Virgin Media increases broadband price
Replies
9
Views
2K
Tekquest
T
skinz
Can dongles cut the cost of broadband?
Replies
0
Views
654
skinz
skinz
GIO
Mobile Phones Phone comparison (what to choose)
Replies
8
Views
1K
wilson1980
wilson1980
Back
Top