Hey all! Earlier today my sister grabbed my slate (HP tablet tc1100) and it came up with this, the screen mouse won't move. I've tapped the screen with the stylus to move the mouse. It won't let me choose the normal boot up when I first turn it on. If anyone knows how to fix this, please tell me
I'm not familiar with these but can you get into the BIOS? If you can then I'd suggest Windows is loading the wrong driver for some reason which might stop keyboard and mouse working at a later boot stage. If there is no mouse and keyboard at an early stage, like BIOS access, then I'd suspect a hardware fault.
The hardware fault might be a connector becoming unseated although I think the keyboard might plug directly onto the mainboard. Maybe they share a HMI controller chip which has something wrong with it.
Start up the Tablet and hit the jog dial and Launch System Setup.
I don't know what the jog dial is but it seems to be a wheel/button on the top. If you click that just after power-on it should bring you to the BIOS menu, if the screen doesn't respond in there it is a hardware fault.