A friend phoned me Saturday. He has just been told his bill was going up from £40 to £65.
I explained to him to cancel and wait for the call back. So he rang them said I want to leave so they put him through to cutoffs.
At this stage he should have said nope I'm off and hung up but he didn't. After about 10 minutes of 2'ing and fro'ing with the agent he ended up getting the same deal he's currently been on for the same amount £40 so no price increase.
He didn't take my advise and looking at the package he's on I'll show my backside if he couldnt have got that for at least another £5 if not £10 a month cheaper.
He's happy with it so I suppose it's a £25 a month saving had he just left it and paid £65