i have always run a cline with me spider since i got it. sometimes it might glitch, for 2 seconds max. i put this down to me on a laptop, my bird on hers, the kids with there blackberrys, my android phone and a ps3 and xbox360 all hammering the net at the same time. for instance this weekend, 1 glitch. the last glitch was weeks ago. think my isp was doing work with ther servers. just because service+ is down, dosn't mean the box is useless. in fact the box is excellent. hd picture is spot on and its feeding a 60" plasma! if you get a good server, with good broadband, then things should work great, a bit of trial and error. i have tried different servers all promising glitch free viewing, some very bad, some not so good but wanting a lot of money. when you find 1, stick with it. it makes me laugh when people slag spiders, all because experts have a bad experience with it. if service+ comes back on, then great, it will only enhance the box.