Design Save & Publish not working

telsave

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Hi, I hope someone can help me please in none technical language I am old but am determined to keep going until the man with the long black coat comes to visit.

I am using WP 4.7.2 on a windows 8.1 OS. I have just uploaded Travelify Theme to freshen up a site I look after for a charity.

I went through the whole process of customisation for the theme mainly because I would like to use the WPML translation and I know this theme is compliant with WPML.

At each stage of customisation I clicked on Save & Publish before moving on. The customisation preview page reflected my alterations at all times.

However, when I came to the final screen I pressed Save & Publish but when I went to move from the customisation I got the warning `Do you want to leave this page as all your alterations could be lost?` I pressed No and checked through each page to see if there were any errors but could not find any. I again attempted to move from the page and got the same error message. I clicked YES this time and tried to launch my new page. The theme had changed to Travelify but my modifications were not shown only the basic site was presented.

I do seem to remember seeing this warning on my old theme when generating some application forms using Contact plugin but they loaded correctly.

Can anyone suggest what may be going wrong even if it is to say `Why don't you retire?` The charity, unfortunately, will not let me, they are even less technical than me and that is saying something but I somehow muddle through with kind help from my friends.

I really would appreciate any help

Thank you.
 
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