sorry pal never read it properley yer i no the door's that way >>>>>>>
did i miss some think did he say the new card or wot ??? full package....
and its in other recievers ??????? never said wot system ???
If you have put the new card in and a reset doesn't correct your loss of channels and you are subscribed to the missing channels then you need to phone Virgin Media and ask them to fix it. It usually just requires a hit sent to your box to resolve.