Does anyone know why Openreach employ morons to install FTTP 
I had FTTP installed last Wednesday and to make the installation as easy as possible and to get the router in the same place as my old one, a friend came round on Sunday and helped me to pull up a couple of floorboards in my kitchen and another one in my lounge where my current router is. I had a couple of lengths of plastic trunking that we put from where my existing phone cable came into the house across my kitchen to the far side of the kitchen where there was another piece going under the floor and through the wall into my lounge. Thinking that the engineers could simply tape their cable to the trunking and easily pull it through to where I wanted it to come up to where I wanted the router.
They said that they couldn't do that because they can't bend the cable as its fibreglass and it would break.
They looked around the inside and outside of my house and said we can't drill through the wall into the kitchen because its tiled and we can't drill through tiles. We can't go on the roof but we can put the ladder up at the side and put it through into the bedroom. I said that was no good as I only have one double socket in that room and it would not be convenient.
After about 30 minutes debating where they could put it I said that it wasn't ideal but could they put it where the existing phone cable came into my house from the attached garage as I already had an ethernet cable at that point that ran under the floor to where my current router was. They said that they could do that and they installed it there, which is under my stairs and on top of the cupboard where my electricity meter and circuit breaker box is.
After they left I went outside to see where they had fixed the external junction box that the fibre cable ran from to the ONT box inside my house that the router connected to. I couldn't believe how sharply they had bent it at a right angle before it went to my garage wall where it went up and through another very tight right angle it went through my garage wall.
I had read that the ONT box had to be close to the router so this afternoon I looked online to see if I could get an extension cable to run under the floor so that I could reposition the ONT box and router. You can buy a junction box and the optical cable in various lengths but then I read that yo udo not need to have the ONT box near to the router as the ethernet cable connecting them together is not a special one, as I had thought, and is just a standard ethernet cable.
Seeing as the Openreach, moron first class and his second in command knew that I had an ethernet cable already running through to my original router from where he had placed the ONT box, why didn't he say plug that cable into the ONT box so I could have my router where I wanted it.
I have now moved my router to where I wanted it and it works perfectly.
The annoying thing is that I didn't have to do all the work that me and my friend did on Sunday in preparation as I thought that the ONT box and router had to be close together, as that was what it said on BT's website about getting it installed.
I had FTTP installed last Wednesday and to make the installation as easy as possible and to get the router in the same place as my old one, a friend came round on Sunday and helped me to pull up a couple of floorboards in my kitchen and another one in my lounge where my current router is. I had a couple of lengths of plastic trunking that we put from where my existing phone cable came into the house across my kitchen to the far side of the kitchen where there was another piece going under the floor and through the wall into my lounge. Thinking that the engineers could simply tape their cable to the trunking and easily pull it through to where I wanted it to come up to where I wanted the router.
They said that they couldn't do that because they can't bend the cable as its fibreglass and it would break.
They looked around the inside and outside of my house and said we can't drill through the wall into the kitchen because its tiled and we can't drill through tiles. We can't go on the roof but we can put the ladder up at the side and put it through into the bedroom. I said that was no good as I only have one double socket in that room and it would not be convenient.
After about 30 minutes debating where they could put it I said that it wasn't ideal but could they put it where the existing phone cable came into my house from the attached garage as I already had an ethernet cable at that point that ran under the floor to where my current router was. They said that they could do that and they installed it there, which is under my stairs and on top of the cupboard where my electricity meter and circuit breaker box is.
After they left I went outside to see where they had fixed the external junction box that the fibre cable ran from to the ONT box inside my house that the router connected to. I couldn't believe how sharply they had bent it at a right angle before it went to my garage wall where it went up and through another very tight right angle it went through my garage wall.
I had read that the ONT box had to be close to the router so this afternoon I looked online to see if I could get an extension cable to run under the floor so that I could reposition the ONT box and router. You can buy a junction box and the optical cable in various lengths but then I read that yo udo not need to have the ONT box near to the router as the ethernet cable connecting them together is not a special one, as I had thought, and is just a standard ethernet cable.
Seeing as the Openreach, moron first class and his second in command knew that I had an ethernet cable already running through to my original router from where he had placed the ONT box, why didn't he say plug that cable into the ONT box so I could have my router where I wanted it.
I have now moved my router to where I wanted it and it works perfectly.
The annoying thing is that I didn't have to do all the work that me and my friend did on Sunday in preparation as I thought that the ONT box and router had to be close together, as that was what it said on BT's website about getting it installed.
