The following terms and conditions apply to purchases made from the O2 online shop. We suggest you print a copy to keep for your records.
These conditions set out the agreement between you and "us" (O2 (UK) Limited) for purchases made from this website. To purchase from this site you may need to use a credit or debit card and if you have selected a pay monthly mobile or a SIM card you will need to set up regular payments from a bank account depending upon the item being purchased. You will also need an email address as we will use this as the main way to keep in contact with you.
Please note in particular that
* No orders shall be accepted if received from outside the United Kingdom.
* Pay monthly orders shall only be accepted from persons who are 18 or over. Pre-pay (Pay & Go) orders shall only be accepted from persons who are 16 or over with a valid debit card.
Information on this website
Whilst we try to ensure that all descriptions, details, including prices, displayed on this website are correct and up to date, we cannot guarantee that they are. Details may be updated from time to time and are subject to change. You must ensure that prior to placing an order you have checked all relevant details about the products and/or services you have selected. We cannot confirm the price of a product until your order is accepted. All products and services advertised are subject to availability.
Ordering
The information displayed on this website, including prices, does not constitute an offer to contract or enter into an agreement. When you place an order via this website for products and/or services your order shall constitute an offer for the goods and/or services selected.
We shall not be obliged to accept your order. If we do, your order will be accepted by us by means of an email confirming the order. Confirmation of orders will be sent to the email address supplied by you when the order was placed.
A contract for the products and/or services requested by you shall only be formed once our confirmation message has been successfully sent to the address of your electronic mailbox or your internet access provider?s server. It is your responsibility to verify that your mailbox is in proper working order and you must assume the risk of all consequences for transmission or operational failures.
Law
Any contracts formed between you and us via this website will be deemed to have been made in the UK and shall be governed and construed according to English law. Any disputes or proceedings shall be subject to the exclusive jurisdiction of the English Courts.
Delivery & Charges
We can only deliver to a valid UK address.
All delivery timescales are subject to product and availability delivery times.
We don't deliver to Post Office (P.O.) boxes or shipping agent addresses.
Delivery will be between the hours of 9:00am ? 5:00pm on Mondays to Fridays only, except bank holidays. Unfortunately, we are unable to confirm a precise delivery time
Where delivery charges are applicable you will only pay one delivery charge per order, which will be the highest depending on the contents of your order and your chosen delivery service. When you have added items to your shopping basket, the standard delivery charge for those items will be automatically applied to your order. Warranty
Unless otherwise stated, all equipment purchased from this website is covered by a 12 month manufacturers warranty from the date that it is delivered to you. Policy details are contained in the welcome pack that you will receive with your goods. In the unlikely event that you experience a fault or defect with your equipment in the first 12 months following purchase please contact [email protected]. This does not affect your statutory rights.
Payment
Unless otherwise stated, all prices are inclusive of VAT (where applicable) and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products and/or services ordered plus any applicable delivery charges.
Payment can be made by any of the following methods: Maestro/Switch, Mastercard, Visa, American Express, Delta. Monthly line rental charges are paid by direct debit.
Payment will be taken from you when the confirmation email is sent except where a product is out of stock. In this case your payment card will be debited when the product is ready for delivery.
You confirm that the credit, debit or store card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.
So according to their own terms and conditions, they have accepted an order off me, by my recieving the confirmation email they have accepted the order and therefore a contract exists!
If they do not honour the contract to supply said phone, sim, and accessories they can then be taken to court, which if they lost the case would not only cost them the price of the goods, but the court costs also!
These conditions set out the agreement between you and "us" (O2 (UK) Limited) for purchases made from this website. To purchase from this site you may need to use a credit or debit card and if you have selected a pay monthly mobile or a SIM card you will need to set up regular payments from a bank account depending upon the item being purchased. You will also need an email address as we will use this as the main way to keep in contact with you.
Please note in particular that
* No orders shall be accepted if received from outside the United Kingdom.
* Pay monthly orders shall only be accepted from persons who are 18 or over. Pre-pay (Pay & Go) orders shall only be accepted from persons who are 16 or over with a valid debit card.
Information on this website
Whilst we try to ensure that all descriptions, details, including prices, displayed on this website are correct and up to date, we cannot guarantee that they are. Details may be updated from time to time and are subject to change. You must ensure that prior to placing an order you have checked all relevant details about the products and/or services you have selected. We cannot confirm the price of a product until your order is accepted. All products and services advertised are subject to availability.
Ordering
The information displayed on this website, including prices, does not constitute an offer to contract or enter into an agreement. When you place an order via this website for products and/or services your order shall constitute an offer for the goods and/or services selected.
We shall not be obliged to accept your order. If we do, your order will be accepted by us by means of an email confirming the order. Confirmation of orders will be sent to the email address supplied by you when the order was placed.
A contract for the products and/or services requested by you shall only be formed once our confirmation message has been successfully sent to the address of your electronic mailbox or your internet access provider?s server. It is your responsibility to verify that your mailbox is in proper working order and you must assume the risk of all consequences for transmission or operational failures.
Law
Any contracts formed between you and us via this website will be deemed to have been made in the UK and shall be governed and construed according to English law. Any disputes or proceedings shall be subject to the exclusive jurisdiction of the English Courts.
Delivery & Charges
We can only deliver to a valid UK address.
All delivery timescales are subject to product and availability delivery times.
We don't deliver to Post Office (P.O.) boxes or shipping agent addresses.
Delivery will be between the hours of 9:00am ? 5:00pm on Mondays to Fridays only, except bank holidays. Unfortunately, we are unable to confirm a precise delivery time
Where delivery charges are applicable you will only pay one delivery charge per order, which will be the highest depending on the contents of your order and your chosen delivery service. When you have added items to your shopping basket, the standard delivery charge for those items will be automatically applied to your order. Warranty
Unless otherwise stated, all equipment purchased from this website is covered by a 12 month manufacturers warranty from the date that it is delivered to you. Policy details are contained in the welcome pack that you will receive with your goods. In the unlikely event that you experience a fault or defect with your equipment in the first 12 months following purchase please contact [email protected]. This does not affect your statutory rights.
Payment
Unless otherwise stated, all prices are inclusive of VAT (where applicable) and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products and/or services ordered plus any applicable delivery charges.
Payment can be made by any of the following methods: Maestro/Switch, Mastercard, Visa, American Express, Delta. Monthly line rental charges are paid by direct debit.
Payment will be taken from you when the confirmation email is sent except where a product is out of stock. In this case your payment card will be debited when the product is ready for delivery.
You confirm that the credit, debit or store card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.
So according to their own terms and conditions, they have accepted an order off me, by my recieving the confirmation email they have accepted the order and therefore a contract exists!
If they do not honour the contract to supply said phone, sim, and accessories they can then be taken to court, which if they lost the case would not only cost them the price of the goods, but the court costs also!
