phoned tw ordered router but they made me upgrade 4mb or i had to pay for router £60 tried to sell me cards for £20 each there were quite persitant on this but talked my way out of buying cards router will be here within 72hrs
strange my m8 had very similar problem, but he also managed to talk them out of the wireless cards and he,s on 10meg, thought people like him would have no problem but no he was passed from dept to dept and they evenyually said they would put him forward for 1 and if it doesnt go through for any reason they would ring him back and let him know why, i rang and just qouted the free offer and they said ooh yes gave name and address details, thank you very much sir your router will be with you in about 7 days. cheers jon. ps as for ntl cant see any reason the ntl customers shouldnt get them they are all one company now. :Cheers: