For the UK go to, Welcome to the online Microsoft hardware support wizard
ill take a picture of mine for you wait, how do you want it? (which side view)
oh oh microsoft have sent me an email saying they want photos of the product i wanted replacing and the product i recived as they said i have been committing fraud
Dear Sir/Madam,
Thank you for your email.
In reference to your support case with reference number xxxxxxxxxxxxxxxxxxrm you that I can offer you a warranty replacement for the hardware you're facing difficulties with however I request you to write back to us with the following information, for us to place an order on your behalf for a replacement
Name:
Complete Mailing Address:
Phone number:
Email id:
Postal Code:
Many thanks for contacting us.
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