Do you use your Superhub as a Modem?

[HappyH]

I never paid any postage (technically I did according to my bill but it was immediately re-credited to my account) as I told them I was unhappy with wireless reliability on SH1, they seemed quite prepared to send it for free as long as I did a self-install. SH2 though it still has issues is miles better than SH1 in my opinion.
HH.

 

[gadgethome]

Yes thats what I did. First of all they said they would courier it as it could be self-installed then said sorry because of my area the engineer would have to come as well. Reading the VM forums, most people did it themselves. I also asked if I could get an early upgrade from 120 to the new 152 which they did free of charge. Currently getting 160meg download speeds using ethernet.

 

[oneman]

Thanks all, some good information in this post.

So basically if you pay for the postage they WILL send you the superhub 2 ?

Regards
Mick

Sometimes, they can be funny if you have a superhub 1 already but push them for it. They have been know to replace SH1 with SH1 even after it 'breaks'. Only way to find out is to ask.

 

[dexyweescot]

You can upgrade SH1 to SH2. I did mine about 2 months back and just had to pay £6 delivery. No issues so far. Good thing is as its dual, you can connect newer devices on 5 Ghz and older ones on 2.4 Ghz.

jumped the gun haha

 

[Wancarlo]

Still stuck with the paphub1 and I gave up on router mode a while back now
Just use it in modem mode now ended up buying an Apple Airport Extreme to make up for the naffness of the SuperHub

 

[moggy]

rang late yesterday and the foreign call center guy told me I'd have to pay £20 courier for the superhub 2 or buy a powerline adapter (homeplugs)... helpful barstewards!!

 

[gadgethome]

I think if you call late afternoon/early evening you get the UK call centre. Just keep calling back until you get a good response.

 

[Coljj]

Never had any confidence in my SH1 when online gaming. Once I switched it to modem mode the 5-10 sec lag spikes during every few games of COD disappeared.

 

[DEANOBOY]

Have the so called SH2 and think the wireless is chronic. Use it as router only and much more stable and significantly improved range.

 

[bombastic]

Hi mate, using my superhub 2 as a router. No problems with Ethernet or wireless speeds