cant sign into google

johnny bravo

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#1
hi guys - my daughter gave me her google pixel xkl because it had some problem , i done a factory hard reset on the phone and it has fixed the problem, since then she has bought a new phone and told me to keep this. when i start the phone i cannot login into my google accounr, i know the password is correct because i can login on my laptop, when i try on the pixel i get an error message "cannot sign into this device due to password change - please try again in 24Hrs" something like that...what is that all about ?..any advice or help..need to use phone..
 

Napster

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#2
as this was your daughters mobile, could this be related to emi number of the mobile registered to her account
 

chookey

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#3
"cannot sign into this device due to password change - please try again in 24Hrs"
Well documented in Google JB. Please note that each time you enter your details the clock starts ticking again ;)
Best turn it off for 24 hrs and enter your daughters' details to unlock
 

dar1437

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#4
Is it a sort of security thing like iPhones have? If your daughter logs back in with her account, maybe there is a setting which you can disable, to allow another login?
 

johnny bravo

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#5
yes i think its a security thing.. , i dont think that is an issue, she bought the phone from ee shop in birmingham city centre, i phoned her and asked her about her gmail details, typical teenager couldnt remember..lol, as she has many gmail accounts......anyway, i created a new gmail account and its allowed me to sign in now...now my next problem is that i cant update to oreo 8.0 ,downloads the 950.MB update but wont install..wonder if its gmail related thats stopping it..upgrading to oreo 8.0?
 
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