Got the email yesterday, £3.25 increase.
Rang them they offered to put a credit on the account so I won't get the price increase, but they said that last year and I had to ring them every month until November, before I finally got a correct bill again. Then they offered to do a new deal for a great price, that was only £5 a month more than I am currently paying. Needless to say I told them to shove it and cancelled (contract in wifes name) and said I will sign up again in my name.
Was told that I can't do that, I need to give 30 days notice (butted in and said I just gave you that), then said the property would need to be without any VM services for 60 days after the current contract ends, before I could sign up with them as a new customer.
I said well whatever, don't care, cancel it.
Got off the phone from him and rang the CEO office, as I wasn't sure what I was told was true and wanted to put in a complaint about being lied to again. But turns out the info was true. However they checked a few things and called me back, and got someone from sales to ring me to setup the new contract, which starts the day my wifes contract ends.
Told them I found an offer online, M500 £36 a month fixed for 18 months, and £50 amazon voucher, he told me that they couldn't do the amazon voucher over the phone as it's an online only thing but instead could give me £50 credit on the account.
So now i've got a contract in my name, M500 for £36 a month and as I am an 02 customer too, I will finally get the Volt benefits too (couldn't have it before as the name on the 2 accounts did not match), so the M500 will increase to 1gig and my phone data will double too.
All for just £3 more than I was paying, but gain an extra 650mb and saved 25p (over what it would have been from March onwards).