justintime
Inactive User
- Joined
- Feb 22, 2007
- Messages
- 604
- Reaction score
- 3
hi all,
some information required. does anybody know about unsolicited goods.
i bought a laptop from comet in august last year and after about 2 weeks one of the keys fell off the keyboard. i had a bit of trouble on the phone with acer (who i was supposed to deal with when something goes wrong) so i took it back to comet and demanded a replacement or a refund. they gave me a replacement.
about a month later acer sent me the original laptop. i of course accepted the gift and was a very happy chappie.
they phoned me about an hour ago asking for it back. i fobbed them off with an excuse for hanging up, but got a feeling they are going to ask again.
if anyone knows the law on this i would be grateful, or if you know a reference point i could look to. tried google but there is only general stuff out there.
.cheers all.steve.
some information required. does anybody know about unsolicited goods.
i bought a laptop from comet in august last year and after about 2 weeks one of the keys fell off the keyboard. i had a bit of trouble on the phone with acer (who i was supposed to deal with when something goes wrong) so i took it back to comet and demanded a replacement or a refund. they gave me a replacement.
about a month later acer sent me the original laptop. i of course accepted the gift and was a very happy chappie.
they phoned me about an hour ago asking for it back. i fobbed them off with an excuse for hanging up, but got a feeling they are going to ask again.
if anyone knows the law on this i would be grateful, or if you know a reference point i could look to. tried google but there is only general stuff out there.
.cheers all.steve.