Hi all i bought a samsung jet from the carphone warehouse 3 days ago. The battery depletes over night. I have charged it before i go to bed deliberatly to test it and 8 hours later when i wake up it is dead.
I have looked online and it would appear its a problem with the batterys i have also made sure bluetooth and wi/fi are turned off aswell as any running apps.
I have spoken to carphone warehouse and they tell me i am only entitled to exchange it for another one however i am not happy with the handset and would if possible like my money back.
The sale of goods act says i am entitled to my money back but carphone warehouse say i am not were do i stand and is there anything i can qoute to them?
I have looked online and it would appear its a problem with the batterys i have also made sure bluetooth and wi/fi are turned off aswell as any running apps.
I have spoken to carphone warehouse and they tell me i am only entitled to exchange it for another one however i am not happy with the handset and would if possible like my money back.
The sale of goods act says i am entitled to my money back but carphone warehouse say i am not were do i stand and is there anything i can qoute to them?