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Are you posting safely? | Royal Mail Group Ltd
Are you posting safely?
To comply with national and international regulations governing the carriage of mail, and ensure that mail in transport does not present a danger to the general public, we restrict or prohibit certain items from our network.
What is changing?
From 15 July, if you post aerosols, alcoholic beverages, mobile phones and other electronic items containing batteries, nail varnish, perfumes or aftershaves, you must comply with updated volume, quantity, packaging and labelling requirements.
The changes, which follow a review of Royal Mail’s position with the Civil Aviation Authority (CAA), Department for Transport (DfT) and Maritime and Coastguard Agency (MCA), mean personal customers will be able to post all these items, which are currently prohibited by dangerous goods regulations, to UK addresses.
The updated set of rules will limit the risk posed by those consumer items containing flammable liquid, aerosols or lithium batteries when sent in the post.
Mobile phone recycling
Personal customers posting mobile phones back to recyclers will need to ensure they comply with new packaging rules and must visit a Post Office®, in order to obtain a receipt of postage.
In addition, Royal Mail will no longer accept prepaid polylope envelopes commonly used by mobile phone recycling companies, as they are no longer compatible with the measures Royal Mail has put in place to control low risk items entering its network.
What are the prohibitions and restrictions?
‘Dangerous goods’ are articles or substances which are capable of posing a risk to health, safety, property or the environment. Existing regulations prohibit sending nearly all dangerous goods in the mail.
Prohibited items (such as explosives and corrosive liquids) must never be sent in the post.
Restricted items (such as alcoholic beverages, aerosols and electronic items containing lithium batteries) can be sent in the post, but updated packaging, volume, quantity, labelling and product restrictions apply depending upon the nature of the item and its destination.
What should I do next?
Please check before packaging or posting any items to ensure you meet minimum requirements for acceptance. It is your responsibility to check the list of prohibited and restricted items and any applicable packaging, volume, quantity, labelling and product restrictions that apply prior to posting any item.
What if I ignore the rules?
Failure to comply with Royal Mail prohibitions and restrictions may affect your ability to claim compensation. Posting prohibited goods or restricted goods (where you do not comply with the relevant terms and conditions), could result in prosecution. If you send prohibited goods or restricted goods (and you do not comply with the relevant terms and conditions), we may deal with the goods as we see fit, including but not limited to, disposing of the parcels concerned (in whole or in part).
Are you posting safely? | Royal Mail Group Ltd
Are you posting safely?
To comply with national and international regulations governing the carriage of mail, and ensure that mail in transport does not present a danger to the general public, we restrict or prohibit certain items from our network.
What is changing?
From 15 July, if you post aerosols, alcoholic beverages, mobile phones and other electronic items containing batteries, nail varnish, perfumes or aftershaves, you must comply with updated volume, quantity, packaging and labelling requirements.
The changes, which follow a review of Royal Mail’s position with the Civil Aviation Authority (CAA), Department for Transport (DfT) and Maritime and Coastguard Agency (MCA), mean personal customers will be able to post all these items, which are currently prohibited by dangerous goods regulations, to UK addresses.
The updated set of rules will limit the risk posed by those consumer items containing flammable liquid, aerosols or lithium batteries when sent in the post.
Mobile phone recycling
Personal customers posting mobile phones back to recyclers will need to ensure they comply with new packaging rules and must visit a Post Office®, in order to obtain a receipt of postage.
In addition, Royal Mail will no longer accept prepaid polylope envelopes commonly used by mobile phone recycling companies, as they are no longer compatible with the measures Royal Mail has put in place to control low risk items entering its network.
What are the prohibitions and restrictions?
‘Dangerous goods’ are articles or substances which are capable of posing a risk to health, safety, property or the environment. Existing regulations prohibit sending nearly all dangerous goods in the mail.
Prohibited items (such as explosives and corrosive liquids) must never be sent in the post.
Restricted items (such as alcoholic beverages, aerosols and electronic items containing lithium batteries) can be sent in the post, but updated packaging, volume, quantity, labelling and product restrictions apply depending upon the nature of the item and its destination.
What should I do next?
Please check before packaging or posting any items to ensure you meet minimum requirements for acceptance. It is your responsibility to check the list of prohibited and restricted items and any applicable packaging, volume, quantity, labelling and product restrictions that apply prior to posting any item.
What if I ignore the rules?
Failure to comply with Royal Mail prohibitions and restrictions may affect your ability to claim compensation. Posting prohibited goods or restricted goods (where you do not comply with the relevant terms and conditions), could result in prosecution. If you send prohibited goods or restricted goods (and you do not comply with the relevant terms and conditions), we may deal with the goods as we see fit, including but not limited to, disposing of the parcels concerned (in whole or in part).
