Bulldog 8mb service has been great so far
Bulldog 8mb free phone calls (Super Active)
I read through posts on the adslguide.org and bulldog forums and I heard 99% bad things about them and the odd good thing. There deal is the best around but the support/customer service is very bad.
Order placed Date: 15/06/2005
Got my email confirmation the same day with my bdol number.
23/06/2005
Modem was shipped the free USB speedtouch 330.
An hour later I got the email with all my user details and my Activation date 30/06/05. Setup my wireless router with my user details didn't use the 330 modem they sent me as it was free why not take it.
30/06/05
11am my router starts to authenticate with my line, solid green light for ADSL which means it is connected. Turn on my Mac powerbook G4 do a speed test on adslguide all great. It disconnected around 7 times through the day, Bulldog still testing the line.
Later that evening I have had no phone calls which is strange, I pick the phone up get the dial tone normal
Call my mobile it all goes through okay. No I call my home number from my mobile and it just rings but my phone doesn't ring I am like what the ****
Get straight on the phone to bulldog on hold for 30 minutes good job my phone has loud speaker and it is 0800 number free. Get through to an agent who tells me they will log it and an engineer will call me back today or tomorrow.
31/06/05
No phone call but the phone is working great. They must have fixed it as it has been working ever since it would have been to get a call to say all is okay.
My ADSL has now been connected for 4 days now. Phone service has been working fine too so good job bulldog.
I haven't checked my bill I know my aunt had 3 payments taken in one month so when I get my statement there may be a phone war lol.