digicol
Inactive User
- Joined
- Jul 28, 2007
- Messages
- 1,800
- Reaction score
- 41
Just over 1 month ago I signed up for BT option 2. Which is 8gb limit (I hardly ever download so that was enough), Free BT vision box and home hub.
Their terms stated that I would not be charged if I went over my 8bg limit or be cut off, they would just contact me and have a chat about upgrading to option 3 (unlimited under fair use policy.)
Last week I got a letter from them stating they had altered their terms, now option 2 was something like 12gb limit, but you have to pay for every gb you go over. WTF??? I never signed up to this, and what makes it worse I have just had a latter from them saying I am way over my limit at 18.3gb.
NAFF OFF, was my first thought, I know my computers and there is no way in the world my household uses 18gb a month!!!! They are also charging me for the extra gb's, the fecking cheeky twats.
Anyway after thinking about it, I may well have used 18gb, this is due to the fact the BT vision box streams their content over the internet connection.
So all in all they have sold me a package which is not fit for ti's purpose, 8gb limit should not be allowed to be sold in conjunction with a BT vission box!!! They have changed theie tersm after just one month meaning I have to pay extra!!
Oh and to top it off they have dropped the prices on all their monthly plans by £3 a month!!!
So I am paying more than everyone ekse, have had my initial contract ripped and and some other BS put in it's place, and have just been scammed with a package that is not fit for it's purpaose.
I will be calling them tomorrow demanding a free upgrade to option 3 or they can cancel my fucking connection the dirty the cheating sods!! No way am I getting robbed by the twats!!!
I hate it when companies have msall print, it should be against the law, the prints normally say they can alter their terms and conditions and any point during my contract, it is their option!!!! Fecking BS!!!! I imagine these robbing twats will have the same in place!!!!
Their terms stated that I would not be charged if I went over my 8bg limit or be cut off, they would just contact me and have a chat about upgrading to option 3 (unlimited under fair use policy.)
Last week I got a letter from them stating they had altered their terms, now option 2 was something like 12gb limit, but you have to pay for every gb you go over. WTF??? I never signed up to this, and what makes it worse I have just had a latter from them saying I am way over my limit at 18.3gb.
NAFF OFF, was my first thought, I know my computers and there is no way in the world my household uses 18gb a month!!!! They are also charging me for the extra gb's, the fecking cheeky twats.
Anyway after thinking about it, I may well have used 18gb, this is due to the fact the BT vision box streams their content over the internet connection.
So all in all they have sold me a package which is not fit for ti's purpose, 8gb limit should not be allowed to be sold in conjunction with a BT vission box!!! They have changed theie tersm after just one month meaning I have to pay extra!!
Oh and to top it off they have dropped the prices on all their monthly plans by £3 a month!!!
So I am paying more than everyone ekse, have had my initial contract ripped and and some other BS put in it's place, and have just been scammed with a package that is not fit for it's purpaose.
I will be calling them tomorrow demanding a free upgrade to option 3 or they can cancel my fucking connection the dirty the cheating sods!! No way am I getting robbed by the twats!!!
I hate it when companies have msall print, it should be against the law, the prints normally say they can alter their terms and conditions and any point during my contract, it is their option!!!! Fecking BS!!!! I imagine these robbing twats will have the same in place!!!!