The more you expect it the less you expect it
- Thread starter Zeotar
- Start date
keep everything generic in nature, for example, my martial arts weapons collection in case of a zombie invasion, also comes in handy for the unexpected jehovas witnesses, bailiffs and door to door energy supplier sales people
After due consideration, I do recall times in my youth when my expectations were not met. However, over a period of time, my expectations appear to have more correctly aligned themselves with probable deliverables - I suspect some kind of subconscious training has taken place.
This situation has, happily, resulted in much reduced levels of disappointment which are thus more manageable. For example, some will find this post cryptic but I know this now and will be neither surprised nor offended. Ergo, my expectations are largely consistent with reality. This is readily summarised pictorially.
This situation has, happily, resulted in much reduced levels of disappointment which are thus more manageable. For example, some will find this post cryptic but I know this now and will be neither surprised nor offended. Ergo, my expectations are largely consistent with reality. This is readily summarised pictorially.
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Management of expectations (especially in a client - project environment) is key.
I always try and find out as much as I can about anyone before we take on any project... you learn to work out people in a way.
Expectations high, your delivery needs to be high!
Expectations medium your delivery needs to be high (then you have just over achieved) ---> this is when recommendations start!
Expectations Low your delivery needs to be high (same as above but better)!
Meeting expectations is the key.
Delivering higher is a bonus and something you should be trying to achieve.
Not meeting expectations can happen to anyone, I guess it's how your clients expects things to be done... they also probably have no clue about the job in hand!
If you generally achieve a high standard, but on an occasion deliver lower, this might not even be your fault...
you need to understand the person the project before you commence your delivery, and then and only then can you even begin to know if expectations will be met!
I always try and find out as much as I can about anyone before we take on any project... you learn to work out people in a way.
Expectations high, your delivery needs to be high!
Expectations medium your delivery needs to be high (then you have just over achieved) ---> this is when recommendations start!
Expectations Low your delivery needs to be high (same as above but better)!
Meeting expectations is the key.
Delivering higher is a bonus and something you should be trying to achieve.
Not meeting expectations can happen to anyone, I guess it's how your clients expects things to be done... they also probably have no clue about the job in hand!
If you generally achieve a high standard, but on an occasion deliver lower, this might not even be your fault...
you need to understand the person the project before you commence your delivery, and then and only then can you even begin to know if expectations will be met!
You also need to be able to spot the client from hell and turn the job down.
His/her expectations can never be met.
it depends on whats made them the client from hell to begin with. i specialise in doing jobs that other companies either cannot do, or will not attempt. i have had MANY customers, where i have turned up on a first visit to assess the place, and they have been full of negativity. in my work, nothing is actually impossible, its limited by how much the customer wants to spend to get the result they expect
the work i do has seen me digging trenches, abseiling down the side of a cliff, using 2 way radio to confirm a screen reading to a tv over half a mile away (before fibre optical cable was cheap enough to use, or even existed for sat tv systems) and even relocating an entire living dwelling to get a signal
the one customer from hell, can sometimes be turned into a small goldmine if handled correctly, and in all the crap i went through while working with sly, being one of the 'screamers' team of engineers, taught me that well (as well as confrontation control and other stuff that go with the customers from hell lol)
Gosh i never expected that, now i'm gobsmacked and unable to discuss. lol
The known knowns. The known unknowns. The unknowns knowns. The unknown unknowns.
Does anyone know about not knowing whether knowing is knowing or is it best to let people know about it.
its knowing thats theres unknowns that makes what you do know more worrying, what if the things you know that you dont know, are worse than the things that you know you know
can time.........
can time.........
tlogic
Inactive User
all this known and unknowns has totally bamboozled me
I don't know. :err:
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