Shouldn't have to sell it at all. Technomate should give a full refund.
This has caused MASSIVE problems for retailers
Technomate have said they will refund in full, but, will they refund the full RRP that the end user paid? not a chance, so lets say a retailer honours technomates promise of a full refund of £250 on a box that was bought 5 months ago, and paid for by paypal.
the end user gets back £250, as promised by technomate
but the retailer is already down, as they cannot just click the 'refund' button on paypal, as too much time has elapsed, so they have just lost £10 in paypal fees, plus, if they refund by paypal, they will also have to cover the fees again, another £10. Technomate promised to sort everything out, so the retailer has to sort out a courier, another £10. They will then NOT be able to get a refund from the trade warehouse they originally got it from, as technomate are 'meant' to only sell via authorised outlets
so now the retailer is stuck with a 2nd hand receiver, AND is an extra £30 down on the trade price they originally picked it up for to sell at retail price in the first place
add to this that if those customers were pre order customers to begin with, had taken advantage of a 10% discount, and have already had their receivers swapped over once, at no cost to themselfs, the 10% is worth £25, the cost of a delivery / pickup courier is £20, theres £70 WITHOUT the cost of the receiver the retailer is stuck with
if 5 people take up 'technomates' offer, and the retailer is stuck with the receiver after giving a refund, it works out, in total, the 2nd hand receiver the retailer is stuck with has cost £500, multiply that by 5, and technomate just cost a retailer £2.5k
Is technomate really going to honour that?
As an end user, we dont care about this, but, as an end user asking a retailer for a refund because technomate said its no problem on a box thats 5 months old, there will be more sold on by users than refunded by retailers, even if technomate promises a full refund delivered in cash by naked bi sexual supermodel ladies
but what makes it worse, is people who havent even seen one of these receivers in real life, writing pages and pages of negative stuff about them, but will happily put up with a dreambox 800 clone that breaks up on HD channels??? save yourself some money, and buy a DM600 then
if you dont have one, dont post whinging posts
Simples
roud: