Talk Talk Help please!

[graemewh]

We are at my gf sisters and they have talk talk wireless router, but they connect directly through the router ie cable from router to pc when I load up their pc theres a connection between the router and computer but cannot connect to any internet pages?
I also use my laptop and it pics up the talk talk router and says connected and signal excellent in the status bar but I cannot view any web pages? Can anybody help me please thanksyou

 

[brewby]

open internet explorer and go to the router homepage (IP http://192.168.*.*) you need to find the ip address from the user manual, and check if its actually logged on to the network, whilst there I would make use of the diagnostics option to see if theres a problem with the line/connection.
Make sure the router knows the user/password to log on to the network (talk talk) and set it to always on, this makes the router lo gon when powered up. there is uaually a wizard to set up the connection as well.

 

[graemewh]

would that be why my laptop cant connect to the internet either

 

[graemewh]

also it all connected last night ie the pc and also when i plugged cable into my laptop it worked , changed nothing and wen tried to connect this morning it wouldnt?

 

[brewby]

Sounds like it could be a filter problem, try changing the filters in the sockets, which router are you using?