- Joined
- Dec 3, 2012
- Messages
- 1,733
- Reaction score
- 1,158
Anyone else been waiting on a resolution from paypal for weeks upon weeks.
I ordered some items from Germany in mid November and the tracking has not been updated since mid December. After contacting the courier in January they said the parcel was missing as its not normal for the tracking to not be updated for that length of time. I contacted the seller and they advised to wait a little longer and said they would open a claim with the courier. With the current situation with Covid i was fine with that. As everything is slower.
After 2 more weeks I contacted the seller a few times and they just kept saying wait. By mid feburary I was sick of get the same waffle from the seller so opened a paypal dispute that stated there would be a resolution by 21st of Feburary. 21st of Feburary rolls around and i check the dispute and now it says 25th of Feb. The resolution date has been put out time and time again since then and now its saying 16th of March. No update or nothing as to why the resolution is being put out.
WTF like these items came to nearly €350 and have been missing now for over 3 months and were odered 4 months ago. Its been 7 times the expected delivery time and still nothing. Putting in formal complaints to paypal has done nothing to speed up the process and I have not even got back a response.
I ordered some items from Germany in mid November and the tracking has not been updated since mid December. After contacting the courier in January they said the parcel was missing as its not normal for the tracking to not be updated for that length of time. I contacted the seller and they advised to wait a little longer and said they would open a claim with the courier. With the current situation with Covid i was fine with that. As everything is slower.
After 2 more weeks I contacted the seller a few times and they just kept saying wait. By mid feburary I was sick of get the same waffle from the seller so opened a paypal dispute that stated there would be a resolution by 21st of Feburary. 21st of Feburary rolls around and i check the dispute and now it says 25th of Feb. The resolution date has been put out time and time again since then and now its saying 16th of March. No update or nothing as to why the resolution is being put out.
WTF like these items came to nearly €350 and have been missing now for over 3 months and were odered 4 months ago. Its been 7 times the expected delivery time and still nothing. Putting in formal complaints to paypal has done nothing to speed up the process and I have not even got back a response.