i think you should be ok, just give them a ring as soon as the items get delivered, tell them you rang in regarding the £50 code and say that a member of staff you spoke to said it was good to use. I am sure they do not record all incomming calls. Hopefully that should work in-regards to there terms & conditions i have read iit and it does not mention anything about codes & vouchers so they wont really have a leg to stand on. Like i said i am awaiting my delivery tomorrow hopefully have a quick glance at the invoice and tell you the outcome.
they may not have recorded the convo, but im pretty sure they will have notes and information on the account.
Also you clearly havent read the t&c's because they clearly do state that if your not allocated, your not entitled.
2.3 Promotional codes are codes that enable customers to obtain benefits such as discounts, free delivery and free gifts. These codes are non-transferable so may only be used by the person to whom they are issued and must only be used in accordance with their terms and conditions of use. If you use a promotional code to claim a promotional benefit, you must first check that it was issued to you and that you are eligible to use it. By using it to claim a promotional benefit you will be confirming that:-
(i) you are entitled to use the code;
(ii) you meet all the conditions that apply to its use;
(iii) you agree to the terms set out below.
If, before accepting your order, we find that you are not entitled to use the code or do not meet all the terms and conditions of its use, we may reject your order or alternatively process it without the promotional benefit being applied. If, after accepting your order, we find that you were not entitled to use the code or did not meet all the terms and conditions of its use, we may reverse the benefit that you obtained. If you transacted on a cash basis e.g. by debit or credit card, we may take a further payment, equivalent to the value of the benefit obtained, from the card used. If you transacted on a credit basis, the value of the benefit obtained may be charged to your credit account.
Littlewoods