iPhone iphone 6s+

Napster

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Advise please

Daughters iPhone 6s+ has all of a sudden stopped making calls or text's, have rung virgin there is nothing wrong with her account, the phone was from a local shop it was sealed but had been traded in by someone else, I have checked the IMEI number and it comes back as all clear, any ideas what's going on.


the IMEI was checked by an online free checker not sure how good they are

cheers
 
If u can't receive calls or texts try a different sim car in it

If still same then more than likely it's been barred
 
Can't try a sim card m8 its locked to virgin media all iphone do when first setup, it's not been unlocked.

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ee work virgin locked phones i have one so do tmobile
 
How long have you had it can't you go back to shop didn't they give you any warranty/guarantee with it check on apple website as well see if it's covered under them worth a punt if no joy with the shop
 
Daughter is taking it back tomorrow, I'm going with her I like a good fight with out Asian shop keepers

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Daughter is taking it back tomorrow, I'm going with her I like a good fight with out Asian shop keepers

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Asian shop say no more mate always worth paying bit more matey and get it direct from Apple good luck tomorrow though
 
Shop have said it's a software problem they are going to fix it or replace the mobile tomorrow

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if its a software problem, sureley its just a case of putting into recovery mode and connecting to itunes?
 
She is waiting for shop to ring her, it will be Monday before she gets it, she is working nights all weekend :( all I know is its not barred they checked that.

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Last edited:
Update the shop took her mobile to Apple and they replaced it with a brand new one, she picks it up Tuesday.

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She didn't get chance to collect it today, I'm taking her and wife out to lunch tomorrow will pick it up at same time

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Just picked mobile up and it's new, that's first thing I checked new sealed all good

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