ok guys i need a bit of info please
i bought a water boiler from fleabay and this is what it said in the description
Large Urn, suitable for boiling hot water, clean, stainless steel, full working order. Electric. Cash on Collection or paypal
so i contacted the seller before the auction ended,asking if he would drop it off at a courier collection point (which is less then a 1/4 a mile from him) and how big the boiler hold in litres
his reply was Hi
I believe it holds 30ltrs, and I am happy to post it if you are happy to pay for the postage.
anyway i ended up winning the boiler,arranged the courier and payed,he dropped it off at his local drop off point
i got the boiler today,but when i opened the box the boiler is a 20L urn,not 30L as he said in the reply message
so i sent him a message today saying
hi just letting you know that ive recieved the water boiler
safe and well,but disappointed as its only a 20L type and
not 30L as you describe,it says its 20L on the ID sticker
if you want a picture of the label i can get one for you
thanks
he replied back by saying
Sorry about the mistake. I did say I believed the item was 30ltr, I obvioiusly didnt look at the sticker you described for which I appologise. I still believe that the item was sold at a fair price, especially considering I went out of my way to post it for you also. Do you disagree?
so where do i stand on this,do i complain to paypal??,do i leave him negative feedback(not left any yet)
whats your thoughts
i bought a water boiler from fleabay and this is what it said in the description
Large Urn, suitable for boiling hot water, clean, stainless steel, full working order. Electric. Cash on Collection or paypal
so i contacted the seller before the auction ended,asking if he would drop it off at a courier collection point (which is less then a 1/4 a mile from him) and how big the boiler hold in litres
his reply was Hi
I believe it holds 30ltrs, and I am happy to post it if you are happy to pay for the postage.
anyway i ended up winning the boiler,arranged the courier and payed,he dropped it off at his local drop off point
i got the boiler today,but when i opened the box the boiler is a 20L urn,not 30L as he said in the reply message
so i sent him a message today saying
hi just letting you know that ive recieved the water boiler
safe and well,but disappointed as its only a 20L type and
not 30L as you describe,it says its 20L on the ID sticker
if you want a picture of the label i can get one for you
thanks
he replied back by saying
Sorry about the mistake. I did say I believed the item was 30ltr, I obvioiusly didnt look at the sticker you described for which I appologise. I still believe that the item was sold at a fair price, especially considering I went out of my way to post it for you also. Do you disagree?
so where do i stand on this,do i complain to paypal??,do i leave him negative feedback(not left any yet)
whats your thoughts