i purchased from ebay a pair of ugg bailey button boots. i paid extra to have them delivered in 24hrs so i could give them my girlfriend for xmas. the boots arrived on the 24th of december and i was well please with the seller.
upon inspection of the boots, i was unsure as to wether the boots were infact genuine ugg boots. The seller did say when asked that they were genuine. There were sutle differances between the two boots ie. two lines of stitching of a particular piece of leather while there was only one line of stitching on the other boot. to ease my mind, i took the boots to a well known retailer, 'bank' in liverpool one, liverpool. on comparsion of the boots sent by the seller to the genuine boots in the shop, i found them to be indeed fake!! the boots had many differances and even the box they come in was different. Because it was xmas eve, i had no choice to buy the genuine ugg bailey button boots from bank at the full rrp. when i arive home, i contacted the seller and advised him that infact his boots were fakes. he told me he was not aware of this and asked me to send the boots back for a full refund. I told the seller i would send them back provided he would also refund me the postage cost too for him to send me the boots and also for me to send the boots back to him. The seller agreed. I told the seller to cover myself 'just in case' i would file a claim with ebay. as stated this was to cover myself just incase something went wrong.
The seller was not happy about this but to me to do whatever i thought i had to do. i told him that once i recieved a full refund including all postage costs, i would cancel the claim and still leave him postive fedback! i today contactd him and told him i have arranged a collection of the boots on monday 4th jan and provided him with a tracking number. i also told him the full amount to refund would be £102.64. The seller has replied saying '"i hope the boots you return are in fact the ones i sent you".
i know the seller is now goin to tell either paypal that the boots i have sent back are not the boots he sent me, which i know wont be true but how can i possibly prove this
anyone have any ideas? on what i should do??
upon inspection of the boots, i was unsure as to wether the boots were infact genuine ugg boots. The seller did say when asked that they were genuine. There were sutle differances between the two boots ie. two lines of stitching of a particular piece of leather while there was only one line of stitching on the other boot. to ease my mind, i took the boots to a well known retailer, 'bank' in liverpool one, liverpool. on comparsion of the boots sent by the seller to the genuine boots in the shop, i found them to be indeed fake!! the boots had many differances and even the box they come in was different. Because it was xmas eve, i had no choice to buy the genuine ugg bailey button boots from bank at the full rrp. when i arive home, i contacted the seller and advised him that infact his boots were fakes. he told me he was not aware of this and asked me to send the boots back for a full refund. I told the seller i would send them back provided he would also refund me the postage cost too for him to send me the boots and also for me to send the boots back to him. The seller agreed. I told the seller to cover myself 'just in case' i would file a claim with ebay. as stated this was to cover myself just incase something went wrong.
The seller was not happy about this but to me to do whatever i thought i had to do. i told him that once i recieved a full refund including all postage costs, i would cancel the claim and still leave him postive fedback! i today contactd him and told him i have arranged a collection of the boots on monday 4th jan and provided him with a tracking number. i also told him the full amount to refund would be £102.64. The seller has replied saying '"i hope the boots you return are in fact the ones i sent you".
i know the seller is now goin to tell either paypal that the boots i have sent back are not the boots he sent me, which i know wont be true but how can i possibly prove this
anyone have any ideas? on what i should do??
