MistaMerlin
Inactive User
- Joined
- Jan 20, 2006
- Messages
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lol mine has just changed to the Dynamo thing
In a shop when a price is displayed in the shop window (I believe) they have to sell to you at that price. But on the net they dont have the same rules.
"Apple is not responsible for typographical errors. Apple reserves the right to cancel any order you have placed if there was a typographical error on the Apple Store concerning the pricing or availability of any item you ordered when you placed the order."
Just phoned customer services and they are saying i haven't recieved a conformation email so they are well within there rights to cancel the order, they say they changed the item because they can't cancel an item that no longer exsists. They also say they haven't recieved my money, and that it will probably reappear in my account in the next couple of days. I never get any of these bargain deals on DW. I think i'm just going to avoid this area of the site from now on, every bargain i try to buy ends up causing me trouble.
I just checked my order status and it says i ordered DYMO LABELWRITER LARGE ADDRESS LABEL-ZML and that the order has been cancelled! But this item only costs £1! If i get a refund now are they going to try it on and give me only a quid back!
Dear Apple Store Customer,
We regret to inform you that your recent order for the Iomega 1TB Value Series Hard Drive. Which you placed on the online Apple Store has not been accepted.
Due to a temporary inaccurate pricing issue on the store, the price of the product was listed incorrectly as £19.95. Whereas the correct online Apple Store price is £199.95 i.e. the listed price was approximately 10% of the correct price.
We would like to draw your attention to clauses 2.4 and 2.5 of the Apple Online Store Terms and Conditions under which if Apple cannot accept your Order, we will contact you.
Furthermore, we would like to draw your attention to clause 2.6 of the Apple Online Store Terms and Conditions under which Apple reserves the right to cancel your order in case of a price error on the Apple Online Store.
We understand the inconvenience that this pricing inaccuracy may have caused you, and we sincerely apologize.
Kind Regards,
The Apple Store
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