10 meg upgrade...

Joe1989

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Hello all,

Got my upgrade this morning however im only getting between 4-6 meg any ideas ?

cheers!
 

Jackel

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what area you in mate? could try an optimizer theres a few about just google.
 

witchy

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Noone should ever need to run an optimizer in the first place.

@ Joe1989, is your PC connected directly to the modem or via router, if via a router, is it wireless?

What are you using to test your downlaod speed, online speed tests are useless.
 

witchy

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lol, it should do what it says on the tin mate.
 

Jackel

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I know but its Virgin we are talkin about i had to downgrade about 8 months ago from 10 meg back to 4 meg as i never ever hit 10 barely 6, 3 engineers umpteen phone calls, the grandmaster of broadband new guy for virgin still never ever hit 10 mystery lol.
 

Bigga

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Thats strange when i was on virgin I use to hit 10 how are you testing your speed?

Good way to test is with newsgroups.
 

steve7713

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Thats strange when i was on virgin I use to hit 10 how are you testing your speed?

Good way to test is with newsgroups.

Had the 10meg upgrade today, using the newsgroups I just hit 8meg.

Tried again, just been caped to about 3.
 

Joe1989

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Noone should ever need to run an optimizer in the first place.

@ Joe1989, is your PC connected directly to the modem or via router, if via a router, is it wireless?

What are you using to test your downlaod speed, online speed tests are useless.

Though too local routers before getting to the modem

Torrents are about 4 meg and so are speed tests there has been a slight increase but nothing noticable.
 

Joe1989

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Does this look ok to you lot ?

Type : Ambit ETH/USB Combo Cable Modem
Cable modem : Ambit Cable Modem
MAC address : ***
IP address :***
Downstream Receive Power Level : 6.42 dBmv
Downstream SNR : 36.79 dB
Upstream Transmit Power Level : 49.00 dBmv


Downstream Lock : Locked
Downstream Frequency : 402750000 Hz
Downstream Modulation : 256 QAM
Downstream Receive Power Level : 6.43 dBmv
Downstream SNR : 34.74 dB

Network Access : Enabled
Maximum Downstream Data Rate : 10240000 bps
Maximum Upstream Data Rate : 512000 bps
Maximum Number of CPEs : 1
Software Upgrade File Name : ntlhm120_ntl0002.cpr
Software Upgrade AdminStatus : allowProvisioningUpgrade
Software Upgrade OperStatus : failed


Upload and download speed both deam to be the same as before..
 
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