langland
Elite Member
I have had a few issues with my Sly BB this week
i.e no connection
I rang up to complain and asked for a refund on my subscription.
The person that I spoke to reminded me that I don't actually pay for my BB
My contract is for telephone line and BB is free.
However as I was such a loyal customer (I have been with them since December) they can offer me their basic TV package for only £7.50 (usually £22.00) for 18 months.
When I thanked the guy, but said that I did not want to increase my monthly costs, he then said ok.
Would you like to have that package for nothing for 18 months?
So I said
What do I get?
Dish and a Sky Q Box.
Is there any connection fee?
No
Does this impact on my telephone contract
No
So I agreed
My package is now
Telephone line (don't use it)
BB unlimited
Sky Q Box and Basic TV package for
£15.00 per month
Hope I am not being mugged?
i.e no connection
I rang up to complain and asked for a refund on my subscription.
The person that I spoke to reminded me that I don't actually pay for my BB
My contract is for telephone line and BB is free.
However as I was such a loyal customer (I have been with them since December) they can offer me their basic TV package for only £7.50 (usually £22.00) for 18 months.
When I thanked the guy, but said that I did not want to increase my monthly costs, he then said ok.
Would you like to have that package for nothing for 18 months?
So I said
What do I get?
Dish and a Sky Q Box.
Is there any connection fee?
No
Does this impact on my telephone contract
No
So I agreed
My package is now
Telephone line (don't use it)
BB unlimited
Sky Q Box and Basic TV package for
£15.00 per month
Hope I am not being mugged?