OK I will try and explain
my daughter has a 30 day rolling contract 250 mins, in limited txts, and 1 GB data we have had this issue over 3 mobiles so its not the phone, her mobile data is used only when she is out and needs a connect, something on the mobile is trying to connect to mobile data she has used a galaxy s6, iPhone 6s plus we thought it was down to the apps, so for her birthday we got her a new mobile, this time I said to her don't install anything until its sorted, any way its still doing it, I have run virgin and you can guess what they said after trying to explain for 2 days we still cant pin point the issue (PS all the time I tries to connect to data it uses 6k and virgin charge £2 over her limit which is way over the price) it meant to be £2 per day but they are charging £2 per time, I didn't complain and got money back but they cant explain why its happening, you chaps got any ideas.
PS the mobile keeps say mobile data turned off but don't say what's trying to connect, is there anything I can install to see what's trying to connect
cheers
Napster
my daughter has a 30 day rolling contract 250 mins, in limited txts, and 1 GB data we have had this issue over 3 mobiles so its not the phone, her mobile data is used only when she is out and needs a connect, something on the mobile is trying to connect to mobile data she has used a galaxy s6, iPhone 6s plus we thought it was down to the apps, so for her birthday we got her a new mobile, this time I said to her don't install anything until its sorted, any way its still doing it, I have run virgin and you can guess what they said after trying to explain for 2 days we still cant pin point the issue (PS all the time I tries to connect to data it uses 6k and virgin charge £2 over her limit which is way over the price) it meant to be £2 per day but they are charging £2 per time, I didn't complain and got money back but they cant explain why its happening, you chaps got any ideas.
PS the mobile keeps say mobile data turned off but don't say what's trying to connect, is there anything I can install to see what's trying to connect
cheers
Napster