Guys looks like we are the seller of the DUO from this thread, to confirm they are 100% original genuine VU+ receivers, we don't and won't deal in the counterfeits, we were the first to bring the genuine VU+ DUO into the UK some 3 years or so ago now, the picture on our website is still the same one from around this date, so some three years old now.
The last batch that arrived in the UK and what will most likely be from the last batch ever made now (official ones that is) is the silver back with black dotting - It's not always easy at first glance to tell an original from a counterfeit but as digi247 has quite rightly pointed out at the moment the counterfeits won't run the latest version of BlackHole and ViX I believe, the actual packaging is often a bit of a give away as well from the ones we've seen, but just wanted to be 100% clear we only sell 100% genuine VU+ products.
RIPPED OFF by LAVATRONICS
This is serious - I need some advice
My mates dad asked me to get him a VU DUO as he likes the 3pm matches from R O I -
my mate has a tm800 (which he has just upgraded to a Vu+ Uno) and his dad liked what it could do but wanted something more sturdy shall we say.
So i ordered him up a VU DUO from Lavatronics
Serial no. is C0812800559
Everything went OK for 9 months old at the time i thought great its under warranty, no problem, I will send it back for repair or exchange.
So i contacted lavatronics and sent it back,
They responded with this email,
Hi,
here is the comm's i have received from my technician.
Speak soon
Paul
Image:
http://img.tapatalk.com/d/13/06/18/e4eryqub.jpg
And here's the return, I haven't touched anything but noticed on examination
Image:
http://img.tapatalk.com/d/13/06/18/abuzy3en.jpg
As you can see, the parts that have been soldered in are incorrect and would damage the unit further.
***************
Understandably i called them up to clarify what this meant ?
and the they imply somebody has removed those parts and thus voided any warranty and ability to repair it ?
I of course vehemently and rightly deny this - Why would i attempt to repair something that's under warranty, that illogical and without reason -not to mention i wouldn't have a frigging clue where to start.
So there it is make of it what you will -
From where i stand i was supplied sub standard already tampered with and possibly second hand or clone type goods that were obviously unfit for purpose had i known where to look in the first place !
So in the spirit of wisdom on the internet you can now compare your units when they arrive by looking at the pictures contained herein !
What shall I do next?
Thanks
