A month ago I was out of the country for 4 weeks and I've just started to look at my phone bills.
I do not remember opting in for Eurotraveller, I think it is already included in my contract.
With Vodafone EuroTraveller you can take your UK minutes, texts and data with you for just £3 a day only on the day/s that you use it.
So I sent a couple of texts and phone calls back to the UK (all on different days), Vodafone charge me £3 each for the texts and £3 for each call.
I can accept the charges for the calls but £3 for each text, I would have thought there would be a capping rate i.e. send 1 text and get charged the normal ex UK charge, not if you are going to send one text or make one call or use the internet to send an Email you should do it all in one day to make it worth you while and make sure the charge is worth £3 or more.
Does anyone have Eurotravller?
I have not read the T&C of Eurotraveller but surely this can not be right, it's like saying why just have a hamburger when you can eat as much as your stomach can handle for £3 a day.
I've not made a complaint yet, looking to hear your advice/opinion.
I do not remember opting in for Eurotraveller, I think it is already included in my contract.
With Vodafone EuroTraveller you can take your UK minutes, texts and data with you for just £3 a day only on the day/s that you use it.
So I sent a couple of texts and phone calls back to the UK (all on different days), Vodafone charge me £3 each for the texts and £3 for each call.
I can accept the charges for the calls but £3 for each text, I would have thought there would be a capping rate i.e. send 1 text and get charged the normal ex UK charge, not if you are going to send one text or make one call or use the internet to send an Email you should do it all in one day to make it worth you while and make sure the charge is worth £3 or more.
Does anyone have Eurotravller?
I have not read the T&C of Eurotraveller but surely this can not be right, it's like saying why just have a hamburger when you can eat as much as your stomach can handle for £3 a day.
I've not made a complaint yet, looking to hear your advice/opinion.