Rs2k_Rider
DW's Resident Medic
Hello peeps,
Got an ongoing problem with virmin !
Got the 50meg BB, and had problems with download speed for ages.... lots of credit as they could not get my speed above 20meg !!! In the end it was found to be the cable at fault to the house, so they did a repull .... after lots of arguing. This sorted out my speed issues to the modem, or so it seems... it just highlighted another problem... !
Being as I was not getting the full speed at the modem - 50meg down + 5meg up... I did not know there was another problem.
This now comes to light, I get full speed when I plug into the modem directly.... but when I plug in their DIR615 router, My upload will not go above 1meg... regardless of what I do.... that is wired or wireless.... both do the same things !!!! this is on two separate pc's as well, using speedtest.net
Now I know speedtest.net is giving me an ok reading as I get the right reading when I go through just the modem.
I have been sent 3 new routers, and they all do the exact same thing ! Plugged the router into the modem with nothing else plugged in and no settings changed from stock... same thing. Upload my backup file for my port forward for xbox... same thing lol
Anyone else got issues with upload speed using this router on 50meg ? as virmin are insistent they know of NO other problems at all ever !
They also refuse to credit my account any more, as Ive had lots of credits before for loss of service, and poor service... going back to the 20meg issue !
So now, we have a stale mate... Im refusing to pay the current bill as I cant even play on xbl ! I get kicked out the games as they just lag, Seems Im receiving data faster than I can send it back Virgin refuse to credit or send an engineer and I rightly refuse to pay for a service that is not working ok.... YES works ok at the modem, but not when using the router !!!! what use is a modem on its own.
Anyone else got problems ?
Got an ongoing problem with virmin !
Got the 50meg BB, and had problems with download speed for ages.... lots of credit as they could not get my speed above 20meg !!! In the end it was found to be the cable at fault to the house, so they did a repull .... after lots of arguing. This sorted out my speed issues to the modem, or so it seems... it just highlighted another problem... !
Being as I was not getting the full speed at the modem - 50meg down + 5meg up... I did not know there was another problem.
This now comes to light, I get full speed when I plug into the modem directly.... but when I plug in their DIR615 router, My upload will not go above 1meg... regardless of what I do.... that is wired or wireless.... both do the same things !!!! this is on two separate pc's as well, using speedtest.net
Now I know speedtest.net is giving me an ok reading as I get the right reading when I go through just the modem.
I have been sent 3 new routers, and they all do the exact same thing ! Plugged the router into the modem with nothing else plugged in and no settings changed from stock... same thing. Upload my backup file for my port forward for xbox... same thing lol
Anyone else got issues with upload speed using this router on 50meg ? as virmin are insistent they know of NO other problems at all ever !
They also refuse to credit my account any more, as Ive had lots of credits before for loss of service, and poor service... going back to the 20meg issue !
So now, we have a stale mate... Im refusing to pay the current bill as I cant even play on xbl ! I get kicked out the games as they just lag, Seems Im receiving data faster than I can send it back Virgin refuse to credit or send an engineer and I rightly refuse to pay for a service that is not working ok.... YES works ok at the modem, but not when using the router !!!! what use is a modem on its own.
Anyone else got problems ?