go to menu/config/clear data, if it asks for pin then its 0000.
then select/highlight factory default , press the right arrow on the remote and select the symbol rate for your region, try 6887 to start with, press ok, it will ask you if you want to do this ! press ok again.
then exit,exit when it has reset.
then do a normal power scan.
if it does not pick anything up then do a factory reset again but this time select the 6952 symbol rate, it will be one of these i guarrantee it.