Ntl Telewest Merger To Blow Out Dboxes

hi my tw box is completely down

about 3 days ago my telewest box went down i can only get channels 1,2,3,4,5 every thing else is gone ive try'd new hex files still no joy i stay in edinburgh area does any 1 no whats happening
 
i know exactly whats happened, apparently................hold on, someone at the door.
 
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