I am in good standing, still with AT&T, and paid $36 to upgrade to a new phone with proper eligibility and no fees paid for early-termination. How can I get AT&T to unlock my old phone?
Their email response to my unlock request states:
Thank you for contacting AT&T Customer Care about unlocking your iPhone.
We cannot complete your request because the service commitment for this iPhone has not been completed or no valid current/ former mobile number is associated with the request