If you’re having issues with your Hive Camera, you may need to reset it.
To reset your Hive Camera there are two options:
1. Hard reset. This will reset all your settings including Wi-Fi network and camera password.
- Press and hold the reset button on the back of the camera for about 10 seconds. The LED light will turn off for a moment and you will see a steady red light. Once you see the red light start to flash, you've successfully reset
2. Soft Reset. This will reset all your settings except for Wi-Fi network which will remain the same.
- For the affected camera, select "Setup", and "General" and then select "Camera default"
Now try installing your Hive Camera in your Hive Camera app again.