what a bunch of useless fookin fookwit arseholes this lot are
ive been with pipex since the day broadband was available in my area, at the begining of september i suddenly had no connection, so i phoned them to be told that id been disconnected by mistake, 48 hours later it came back on, with a download speed of 12k (yes, a quarter dial up speed) and i cant upload NOTHING, so i phoned them and they said the maximum my line could handle was 1.5-2M at most. i used to rape my bandwidth at a full 8Mm/s so i knew this was wrong, so after numerous phonecalls to their JOKE of a tech support team based in india or wherever the fook it is, i rang BT openreach, and with their help, and the help of a member here, i got information that the fault was definatley with pipex
more phonecalls, more going round in circles and being told 'mr dude, i can understand your fustration with your service'
NO YOU FOOKIN CANT YOU 5000 MILE AWAY ON THE END OF A PHONE WINKER!!!!!!!!!! AAAAARRRGGGGGHHHHHHHhhhhhhhhhhhhhhhh............
then my phone bill came in
nearly seventy fookin pound on calls to them!!!!!
thats £70 in real money, and it still wasnt working, then to top it off, they sent me a letter saying i owe the nearly another £50
back on the phone, demanding a customer service supervisor, preferably one whos first language is english and can grasp sarcasm from an irate customer knowing that im not praising their service with what im saying
but, aparently, if i want to speak to an english supervisor, i have to write them a letter and theyll ring me back. so i write letters AND emails, and hear nothing
next thing i know, my net gets cut off, so i ring them (again) and demand to talk to a credit control supervisor, who can see all the calls about the service attached to my account, and ask for a refund of the £50 they say i owe them, as well as compensation for the (rising) cost of calls to them, the credit control supervisor cant authorise this, i have to get an authorisation code from a technical support supervisor because of my problems so the credit department can credit my account
lost yet?
another ho8ur on the phone, and im told £49.98 for 2 months service, plus £24.99 for the current months service, plus £149.94 compensation for the 3 months bad service, plus £70 for the cost of calls is credited to my account. this is basicly a years free broadband
today i come home, and theres a letter saying i owe them £46.83
i phone them and EXPLODE!!!!!!!!!!!!
the girl on the phone is nearly crying, and tells me the only way i can talk to someone in england is if i want to cancel, and gives me a number, so i phone it, and a northerner answers
HALLEJ fukin LLULIA
but its the wrong number, muthur fuker!!!!!!!!!!!
he gives me a different number, and says they can issue a MAC code over the phone, so i phone it
now the guy i spoke to on this number, who i hope is a member of this forum so he knows that just because of him, im going to fly to africa, im going to learn ALLLLLLllll about voodoo, and im going to make a little doll of him, and im going to shove the little doll in the arse of a dead rat, and the rat im going to freeze and thaw for 3 days continuously, then im going to catch 3 crows, and let them eat the rat, then im going to catch one of the wild cats from the mountain by me and lock that in with the crows so it eats them, then im going to suffocate the cat and kick it all over this valley that i live in, and the little doll that started in the rats arse is going to feel EVERY bit of this, and cos its a voodoo doll so will the pr1ck that i was talking to, anyway, this guy offered me a deal to stay with pipex. now ive already been through this with the OTHER FOOKIN 13 DEPARTMENTS ARSEHOLE!!!!!!!!
whats the point in giving me a deal on something that dont work??????? would i turn up at a customers house with a fooked sky box and say 'yep, its shagged, so only give me twenty quid a month instead'????? NO!!! I'D FOOKIN FIX IT!!!!!!!! but trying to get this through to kevin wasnt working
his recommendation, phone technical support, again. so i (politley) ask is there a tech dept based in the UK, as the indian tech call centers are about as much use as me phoning PC world to ask why the central locking on my BMW aint working, so he then gives me an 0800 number, that hes not meant to give out unless its special curcumstances, as this is the UKs A team of pipex tech guys, so i thank him for the number, and ask if he can still send me a MAC code in case i get no joy with the tech guys
kevin says 'fookin winker' and i get cut off, then to top it off the 0800 number dont even exist
AAAAAAAAAARRRRRRRRRRRRRRGGGGGGGGGGGGHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!
i feel like driving to birmingham (thats the address on their letters) and kicking the living p1ss out of whoevers on the front desk, then everyone else who comes to see whats going on as well
does anyone have a UK number for pipex so at the very least i can cancel with them, or im going to have to drive to birmingham and get myself arrested
ive been with pipex since the day broadband was available in my area, at the begining of september i suddenly had no connection, so i phoned them to be told that id been disconnected by mistake, 48 hours later it came back on, with a download speed of 12k (yes, a quarter dial up speed) and i cant upload NOTHING, so i phoned them and they said the maximum my line could handle was 1.5-2M at most. i used to rape my bandwidth at a full 8Mm/s so i knew this was wrong, so after numerous phonecalls to their JOKE of a tech support team based in india or wherever the fook it is, i rang BT openreach, and with their help, and the help of a member here, i got information that the fault was definatley with pipex
more phonecalls, more going round in circles and being told 'mr dude, i can understand your fustration with your service'
NO YOU FOOKIN CANT YOU 5000 MILE AWAY ON THE END OF A PHONE WINKER!!!!!!!!!! AAAAARRRGGGGGHHHHHHHhhhhhhhhhhhhhhhh............
then my phone bill came in
nearly seventy fookin pound on calls to them!!!!!
thats £70 in real money, and it still wasnt working, then to top it off, they sent me a letter saying i owe the nearly another £50
back on the phone, demanding a customer service supervisor, preferably one whos first language is english and can grasp sarcasm from an irate customer knowing that im not praising their service with what im saying
but, aparently, if i want to speak to an english supervisor, i have to write them a letter and theyll ring me back. so i write letters AND emails, and hear nothing
next thing i know, my net gets cut off, so i ring them (again) and demand to talk to a credit control supervisor, who can see all the calls about the service attached to my account, and ask for a refund of the £50 they say i owe them, as well as compensation for the (rising) cost of calls to them, the credit control supervisor cant authorise this, i have to get an authorisation code from a technical support supervisor because of my problems so the credit department can credit my account
lost yet?
another ho8ur on the phone, and im told £49.98 for 2 months service, plus £24.99 for the current months service, plus £149.94 compensation for the 3 months bad service, plus £70 for the cost of calls is credited to my account. this is basicly a years free broadband
today i come home, and theres a letter saying i owe them £46.83
i phone them and EXPLODE!!!!!!!!!!!!
the girl on the phone is nearly crying, and tells me the only way i can talk to someone in england is if i want to cancel, and gives me a number, so i phone it, and a northerner answers
HALLEJ fukin LLULIA
but its the wrong number, muthur fuker!!!!!!!!!!!
he gives me a different number, and says they can issue a MAC code over the phone, so i phone it
now the guy i spoke to on this number, who i hope is a member of this forum so he knows that just because of him, im going to fly to africa, im going to learn ALLLLLLllll about voodoo, and im going to make a little doll of him, and im going to shove the little doll in the arse of a dead rat, and the rat im going to freeze and thaw for 3 days continuously, then im going to catch 3 crows, and let them eat the rat, then im going to catch one of the wild cats from the mountain by me and lock that in with the crows so it eats them, then im going to suffocate the cat and kick it all over this valley that i live in, and the little doll that started in the rats arse is going to feel EVERY bit of this, and cos its a voodoo doll so will the pr1ck that i was talking to, anyway, this guy offered me a deal to stay with pipex. now ive already been through this with the OTHER FOOKIN 13 DEPARTMENTS ARSEHOLE!!!!!!!!
whats the point in giving me a deal on something that dont work??????? would i turn up at a customers house with a fooked sky box and say 'yep, its shagged, so only give me twenty quid a month instead'????? NO!!! I'D FOOKIN FIX IT!!!!!!!! but trying to get this through to kevin wasnt working
his recommendation, phone technical support, again. so i (politley) ask is there a tech dept based in the UK, as the indian tech call centers are about as much use as me phoning PC world to ask why the central locking on my BMW aint working, so he then gives me an 0800 number, that hes not meant to give out unless its special curcumstances, as this is the UKs A team of pipex tech guys, so i thank him for the number, and ask if he can still send me a MAC code in case i get no joy with the tech guys
kevin says 'fookin winker' and i get cut off, then to top it off the 0800 number dont even exist
AAAAAAAAAARRRRRRRRRRRRRRGGGGGGGGGGGGHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!
i feel like driving to birmingham (thats the address on their letters) and kicking the living p1ss out of whoevers on the front desk, then everyone else who comes to see whats going on as well
does anyone have a UK number for pipex so at the very least i can cancel with them, or im going to have to drive to birmingham and get myself arrested
