hello! in the last month i've had 6 brand new DS lites in my possession which have all had as issue with the screen.
i took some screen shots and sent them to a contact at nintendo service centre UK and here was there reply...
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Dear Mr. Duffy, thank you for your email.
I can certainly see differences in the two images you have sent me. In particular, the race track edge, trees and sparks all seem to display incorrectly, possibly due to a video card error.
We would consider this to be a mechanical fault with the console, and as such, we would repair it free of charge under the standard European Warranty. I have also forwarded these images to our contacts at Nintendo of Europe in Germany for their assessment.
Kind regards,
Jackson Davies
Your Nintendo Team
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here are the piccies that i showed them: -
http://homepage.ntlworld.com/skivy/no artifacts.jpg
http://homepage.ntlworld.com/skivy/artifacts.jpg
it seems that whenever there is any rapid horizontal movement on the screen, sort of interlacing artifacts appear.
Now they told me at the time, that a lot of NEW UK consoles were coming from germany but it used to be china. With this in mind, I sourced a USA unit. Low and behold, it had exactly the same problem.
I can only sumise that nintendo either have a major problem or they have cut costs etc.
Its doing my head in, because I need between 5-10 of these units for people and i dont know where to buy a decent one.
The last time i remember this sort of thing, it was with the original DS where they used 2 sorts of touchscreen, one with dim clarity (but smooth) and another that was crystal clear bit had a diagonal ribbing.
Any thoughts on this?
Thanks
Neil
i took some screen shots and sent them to a contact at nintendo service centre UK and here was there reply...
>>>>>>>>>>>>>>
Dear Mr. Duffy, thank you for your email.
I can certainly see differences in the two images you have sent me. In particular, the race track edge, trees and sparks all seem to display incorrectly, possibly due to a video card error.
We would consider this to be a mechanical fault with the console, and as such, we would repair it free of charge under the standard European Warranty. I have also forwarded these images to our contacts at Nintendo of Europe in Germany for their assessment.
Kind regards,
Jackson Davies
Your Nintendo Team
>>>>>>>>>>>>>>
here are the piccies that i showed them: -
http://homepage.ntlworld.com/skivy/no artifacts.jpg
http://homepage.ntlworld.com/skivy/artifacts.jpg
it seems that whenever there is any rapid horizontal movement on the screen, sort of interlacing artifacts appear.
Now they told me at the time, that a lot of NEW UK consoles were coming from germany but it used to be china. With this in mind, I sourced a USA unit. Low and behold, it had exactly the same problem.
I can only sumise that nintendo either have a major problem or they have cut costs etc.
Its doing my head in, because I need between 5-10 of these units for people and i dont know where to buy a decent one.
The last time i remember this sort of thing, it was with the original DS where they used 2 sorts of touchscreen, one with dim clarity (but smooth) and another that was crystal clear bit had a diagonal ribbing.
Any thoughts on this?
Thanks
Neil
