Bought a fridge freezer from these just over 12 months ago (£750!!!), door tray kept falling off so replaced it, still kept falling off, gave up asking as they were so disinterested, now just after the 12 months the freezer trays dont return properly and one of them has snapped across the front.
They are rude, over priced and lack any kind of ethics in regards to customer service. It's like they are doing you a favor allowing you in the store.
With a few exceptions I use them mainly for looking up products before going to buy them elsewhere.
It's sad that more people are losing jobs, but it could have been avoided imho.