Network Provider changing their T and Cs

allroad

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got a letter today to say from sept they will charge £1 per month to receive itemised bills also from Oct any call up to 59 secs will be charged at a minutes rate

how can these companies change their t&cs when they like ?
 

XDbox2

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Yeah, they also cut my 300 free 3 to 3 minutes to 100 on PAYG :(
 

showders

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Ive read somewhere that you entitled to cancel your contract if they do this! Not sure if it relates to you on this, but worth looking into!
 

chesser

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not if they warn you at least 28 days in advance via a letter email or text
 

a_sagad

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O2 changed their T&C's last year, gave a months notice, BUT if you took a contract before the letter, then O2 couldn't stop people from terminating the contract as they breeched the T&C's.

I'm sure you will be able to to cancel the contract, and you get to keep the phone. Then take another contract with a new phone! :)
 
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