A friend of mine is a few steps away from claiming £4500 worth of bank over charges dating back 7 years.
This is because the office of fair trading has fixed the amount that it is fair to charge (£20 for a letter is unreasonable).
Those who have persevered have had out of court settlements, ie: the banks don't want anyone to win a case or else they'd have to pay us all back!
Great sites to help you win:
http://www.penaltycharges.co.uk/instructions.htm
http://www.consumeractiongroup.co.uk/
This is because the office of fair trading has fixed the amount that it is fair to charge (£20 for a letter is unreasonable).
Those who have persevered have had out of court settlements, ie: the banks don't want anyone to win a case or else they'd have to pay us all back!
Great sites to help you win:
http://www.penaltycharges.co.uk/instructions.htm
http://www.consumeractiongroup.co.uk/