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Routers 5ghz wifi problem

shaun127

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#1
I have ee broadband and have one of the ee brightboxes. Up till a couple of days ago I could pick up the 5ghz wifi and the 2.5 on all capable devices in all areas of my home, now no device can see the 5ghz wifi, router no been moved , nothing changed, just been into router settings and its still enabled etc but not getting picked up.

Anyone any experience of this?
 

avid

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#2
I have ee broadband and have one of the ee brightboxes. Up till a couple of days ago I could pick up the 5ghz wifi and the 2.5 on all capable devices in all areas of my home, now no device can see the 5ghz wifi, router no been moved , nothing changed, just been into router settings and its still enabled etc but not getting picked up.

Anyone any experience of this?[/QUOTE

I will assume that you have tried rebooting the router already.
Have you tried disabling 5ghz in settings and rebooting the router and then enabling in it and rebooting the router. I would also try disabling 2.5ghz connection and see if I can still connect to Wi-Fi. That's what I would try first.
 

sneaker

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#4
Sounds like their issue, I'd be ringing them saying there is a modem/router fault. Highly unlikely all Your devices have gone faulty on 5ghz.
 
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#6
As Freddj said SSID ,make sure its turned on , and change RF channels to higher channels, narrow the beam signal,, 5 gh is not as strong as 2.4.
 
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#7
There are some good utilities for scanning the wifi environment, this will let you use channels you know are clear rather than hoping for the best. As for bandwidth, 5G is no weaker than 2.4G per se, it's just that high frequencies have a shorter range. That's just physics, happens with light, sound, radio waves...