Unable to Install Update

jay 210

Inactive User
Joined
Feb 16, 2006
Messages
2,216
Reaction score
22
Location
Here And There
hi guys getting this on my sons pc ...unable to install this update.... Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)
 

techquest

DW Member ++
Joined
Oct 29, 2007
Messages
1,679
Reaction score
43
What SP are you at right now SP2 or SP3? - to find out hold down windows logo key + pause/break key together and it will tell you on the systems prpoerties box.

Did you get an error message with the failed update, if so what is it?
 

jay 210

Inactive User
Joined
Feb 16, 2006
Messages
2,216
Reaction score
22
Location
Here And There
thanks for the reply m8 ..pc is on sp3 the error is ....
unable to install this update Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)
 

papa2

DW Member +
Joined
Mar 15, 2006
Messages
782
Reaction score
80
I had this problem the other day
what to do is go to start , run
and type in each of these commands
hitting the enter button after each one

regsvr32 /s wuapi.dll
regsvr32 /s wuaueng1.dll
regsvr32 /s wuaueng.dll
regsvr32 /s wucltui.dll
regsvr32 /s wups2.dll
regsvr32 /s wups.dll
regsvr32 /s wuweb.dll

then restart
 
TEST
Top