Infinite Firmware connection status page troubleshooting Q & A

[gentlex]

Im thinking maybe we can create a troubleshooting Q & A on the ambit250-255, webstar 2100 and the sb5101 using the infinite firmware, who knows it may even become a sticky if there's enough info added to it and devilfish thinks its ok... so here goes

Troubleshoting problems on the infinite connection status page if u r in Telewest area's

DS and US frequency not locked
possible cause no feed connected to the modem, the feed is not live or has a fault (possible splitter, f-connector,damage coax wire ) or wrong provider area freq. has been selected

WAITING FOR TFTP
the tftp ip address enter is wrong or wrong config file for ur area provider

WAITING FOR DHCP OFFER
this usually means the mac u r using is no good

Upstream Parameters Acquired
if stays this way that means no upstream signal or the upstreams power level is very low, check the feed and f-connector for faults (upstream power level need to be @ lease 40dBmV to work properly)


Boot state: progress unknown or connectivity state not syncronized
its either DS freq. (ur area freq.) is incorrect these are the frequencies for all area's

Tw: 331000000 and 339000000 in some areas
Ntl pure: 402750000 and 331000000 in some areas
Ex c&w: 586750000

if telneting ur settings hyperterminal or using 250 configurator entering wrong annex mode or tuner
annex_mode_a or 1 for ex c&w
annex_mode_b or 3 tw & pure ntl
tuner always 19

no signal( check ur feed and f-connectors, splitter for any faults) can also be the cause of progress unknown and not syncronized

If u r in NTL area it would be the same as above except if the mac is no good everything on the connection status page will still say operational but the Configuration file will either say noserv or unreg and in some cases will not say anything @ all and give u a config filename but u wont able to gain access to the web

please feel free to add any info to this thread any problem u may have encounter with the Infinite Firmware and possible solutions to solved it and also anything info i've left out let me know so i can add it on.

how to change serial number on the infinite firmware
Run hyperterminal to telnet to the modem and login

login: admin
password: infinite

then copy and paste this to stop the scan

Code:
cd \cm_hal
scan_stop
cd \

then press enter then copy and paste this

cd non-vol
cd snmp_cm
docsDevSerialNumber cm05xxxxxxxxxxx (replace the x with any number u like)
write

then press enter and reboot the modem

 

[Curly]

Great idea gentlex m8.
It might mean you're not as busy too lol
Deffo should be a sticky in the modem section.

Edit:
How about adding the correct frequencies under "boot state" section for peeps to cross reference???

Tw: 331000000
Ntl pure: 402750000
Ex c&w: 586750000

Curly

 

[gentlex]

Great idea gentlex m8.
It might mean you're not as busy too lol
Deffo should be a sticky in the modem section.

Edit:
How about adding the correct frequencies under "boot state" section for peeps to cross reference???

Tw: 331000000
Ntl pure: 402750000
Ex c&w: 586750000

Curly

thx m8 its add

 

[loady]

Yep...i vote for sticky

 

[richie69]

sticky sticky sticky defo!

 

[blackmamba]

How do you go about changing the username and password for infinite firmware?
Has to be done through telnet but what do you type in?

 

[sempi]

How do you go about changing the username and password for infinite firmware?
Has to be done through telnet but what do you type in?

"Now it is important to change the modems telnet username & password to prevent unauthorised access.

Reconnect to the modem via telnet using Hyperterminal (as you did before winsock still)
(You may need to type in admin and then infinite then press enter)
Type in:


Code:
cd \non (press enter)
cd msg (press enter)
user_name <your desired username here> (press enter)
password <your desired password here> (press enter)
write (press enter)

The settings will not be change until you reboot your modem."


not my work, copied from 250tut by madmax

 

[blackmamba]

How do you change the 192.168.100.1 password and username?

What does changing bpi to false actually do?

I changed the telnet username and password successfully.
I then tried to change it back to the original username and p/w but this time I forgot to type "write" at the end and I rebooted the modem. Now I cannot telnet into the modem at all. What do I have to do now?
The original username & password and the new username and password don't work.

 

[english]

that's a beauty of a post m8 well done gentlex